[{"id":403685408988,"handle":"shipping-insurance","title":"Shipping Insurance","updated_at":"2024-11-21T10:00:06-06:00","body_html":"\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" style=\"color: #5c7261;\" data-mce-style=\"color: #5c7261;\"\u003eInsurance Claims:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\" style=\"color: #5c7261;\" data-mce-style=\"color: #5c7261;\"\u003e*We offer\u003cspan data-mce-fragment=\"1\"\u003e hassle-free \u003c\/span\u003elost or damaged package insurance as an add on option at checkout. If you purchased insurance email us at howdy@sipseywilder.com within 7 days of the order not arriving when expected or arriving damaged. We observe a 2 week period from the date the package is reported missing before replacing any missing orders since we have found 99% of the time the package is discovered or arrives late. After this 2 weeks we will resend any insured orders that qualify. We do not refund in these cases, but resend. If your order is damaged email us pictures and information and we will either replace or partially refund the damaged items. Insurance does not cover when there is an address error on the order.Insurance does not cover stolen package claims if the tracking information confirms delivery. This insurance is for \u003cstrong\u003eshipping carrier\u003c\/strong\u003e \u003cstrong\u003econfirmed lost\/missing packages\u003c\/strong\u003e and \u003cstrong\u003eitems damaged during shipment\u003c\/strong\u003e.\u003c\/span\u003e\u003c\/p\u003e","published_at":"2022-04-12T13:00:12-05:00","sort_order":"price-asc","template_suffix":"","disjunctive":false,"rules":[{"column":"title","relation":"contains","condition":"insurance"}],"published_scope":"global"}]
